One key to get along well with people is to know when and how to say you are sorry. Sometimes little comments or actions can hurt others. However, we failed to see how our actions make others feel. In most cases, if someone is hurt by something you do or say, it is much better to apologize right away. That solves the small problem and keeps it from getting bigger.

It is not easy to apologize. Many of us are ashamed or have too much pride. Sometimes we do not know how to do it. Here are some tips that may make it easier to say you are sorry:

- Take responsibility: The first step in apologizing is to admit yourself that you have done something wrong.

- Explain: It is important to let the person you hurt know that you didn't mean to do harm.

- Show your regret: Say that you are sorry or ashamed.

- Repair the damage: If you damaged someone’s property, offer to fix it. If the damage is not so obvious, ask: what can I do to make it up to you?